At TechLock ("TechLock," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all services provided through the TechLock algorithmic trading platform.
1. About TechLock
TechLock is an algorithmic trading platform designed for Indian stock markets. This policy covers data handling for all TechLock services.
2. Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Account credentials and authentication data
- Business or professional information for custom software projects
- Financial information necessary for TechLock trading services
- KYC documentation as required by regulations (for TechLock users)
Trading Information (TechLock Platform)
- Trading history and transaction records
- Strategy configurations and preferences
- Performance metrics and analytics data
- Broker API credentials (encrypted and stored securely)
Technical Information
- IP address and device information
- Browser type and operating system
- Usage patterns and preferences
3. How We Use Your Information
- To provide and maintain our software development services
- To operate the TechLock algorithmic trading platform
- To process transactions and execute trades on your behalf (TechLock)
- To comply with legal and regulatory requirements
- To improve our products and develop new features
- To communicate with you about our services
- To provide customer support
4. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Secure data centers with access controls
- Multi-factor authentication options
- Regular security audits and updates
- Encrypted storage of API credentials and passwords
5. Data Sharing
We do not sell your personal information. We may share data with:
- Authorized brokers (for TechLock trading execution)
- Payment processors (for subscription services)
- Legal authorities (when required by law)
- Service providers who assist in our operations
6. Your Rights
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Data portability for your trading records
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Trading records are maintained as required by SEBI regulations.
8. Cookies and Tracking
We use cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the TechLock platform.
10. Contact Us
For privacy-related inquiries:
Email: [email protected]
General Contact: [email protected]